At G.Vili Sweet, we prioritize delivering high-quality educational services and content that enriches your baking experience. Due to the nature of our offerings, which include digital products, virtual workshops, and one-on-one consultations, we maintain a strict non-refundable policy for all purchases.
Here’s why:
- Instant Access: Many of our services, such as workshops, recipe collections, and digital consultations, provide immediate access to digital content or personalized coaching. Once accessed, these services cannot be returned or undone, which is why refunds are not offered.
- Commitment to Quality: We invest time and effort into ensuring that our educational materials and services are of the highest quality. If you’re experiencing technical difficulties or feel the service provided did not meet your expectations, we encourage you to reach out to our support team, and we will do our best to resolve any issues.
- Flexible Rescheduling: If you’ve booked a workshop or consultation but can no longer attend, we offer flexible rescheduling options. Please contact us at least 48 hours in advance to reschedule your session without penalty.
While our services are non-refundable, we’re committed to ensuring you have a satisfying experience with G.Vili Sweet. If you encounter any issues or challenges with our products or services, don’t hesitate to contact us—we’re here to help.